A Lean Six Sigma Yellow Belt is an introductory role within the framework. It signifies a foundational understanding of the key concepts and principles used to improve processes and eliminate waste. Yellow Belts typically participate in process improvement initiatives under the guidance of higher-level belts, such as Green or Black Belts. Their pri

In the realm of Lean Six Sigma, understanding customer needs is paramount. To achieve this, a powerful tool emerges: the Critical to Quality (CTQ) Tree. This visual representation deconstructs complex processes into smaller, focused elements. The CTQ Tree highlights those characteristics that are absolutely vital to customer satisfaction, serving a

In today's dynamic market landscape, understanding your customers' needs and desires is paramount for success. Gathering customer feedback provides invaluable insights into their perceptions, preferences, and pain points. This step-by-step guide will assist you to effectively discover the voice of your customers and leverage it to drive business gr